Issue details
Tenant Scrutiny Panel report on Complaints
The Tenant Scrutiny Panel has completed a
report on the complaints handling process of the Housing Service.
Their recommendatins complement actions that the Housing Service
wants to implement to provide excellent customer service, including
dealing with any complaints received and learning from
them.
Decision type: Non-key
Decision status: For Determination
Wards affected: (All Wards);
Department: Sustainable Communities Scrutiny Work Progamme
Agenda items
- 24/08/2015 - SOCIAL CARE, HEALTH & HOUSING OVERVIEW & SCRUTINY COMMITTEE Tenant Scrutiny Panel report on Complaints 24/08/2015
Documents
- Tenant Scrutiny Panel report on Complaints